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User license consumption of uncreated users

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SERGIO BARRETO
SERGIO BARRETO Rank 5 - Community Champion
in Oracle Fusion Data Intelligence

Team,

I was reviewing the licensing because we have 11 users in the contract. However, when I check the “Usage Tracking” report we see that two users are being counted in the licensing, but we have never created these two users. Why are these users? Are these users actually consuming licensing?

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Best Answers

  • Krithika Raghavan-Oracle
    Krithika Raghavan-Oracle Mod
    edited May 12, 2025 4:05PM Answer ✓

    @SERGIO BARRETO Thank you for reaching out. if not already could you please raise an SR with the specific details. That will enable us to review this closer and revert with guidance. Could you also email me the SR after you raise it.

  • Mallikarjuna Kuppauru-Oracle
    Mallikarjuna Kuppauru-Oracle Rank 8 - Analytics Strategist
    Answer ✓

    Hi @SERGIO BARRETO

    These are system IDs used to check the health and performance of the system so any issues can be proactively addressed.

    vbgoksq2qwczzmgnp5ylusqxqlbvj2fq_APPID
    vbgoksq2qwczzmgnp5ylusqxqlbvj2fq_OA4F_SERVICE_INSTANCE_ADMIN_APPID

    No, these are not using customer licenses.

    Regards,

    Arjun

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