Category 235
Discussion List
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How to Configure Case Object NotificationThis document guides a customer to configure Case object to send a notification to a resource when he/she is added to a Case. Login to App Composer Create and enter in a…Edson Junior, Oracle 84 views 9 comments 3 points Most recent by Edson Junior, Oracle Fusion Service -
Urgent: Need Guidance on Logging SR Automatically from Customer Emails in Fusion CX RedwoodWe urgently require your guidance on setting up an automated Service Request (SR) creation mechanism in Oracle Fusion CX Services (Redwood UI) when a customer sends an e… -
Unable to Backup Knowledge Management Articles with Attachments via REST API.Summary: We are attempting to back up Knowledge Management articles, including their attachments, from our Oracle Fusion environment using REST APIs. We have reviewed th…
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AI Features(Service Request Similarity, Service Request Classification) are available in Portuguese?Summary: We are trying to implement these AI features to our customer who using Portuguese Language, but these AI features only available in English language. We wanted …Satyavani Gundumogula-Oracle 11 views 1 comment 0 points Most recent by Anand DN-Oracle Fusion Service
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Update WO field to Multi Select choiceSummary: We have a Fixed Choice field: temporary_data_c which is currently set as Single Select Choice List - can it be changed to Multiple Select Choice List ? Please n…
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How To Create a Multiple Select Choice ListIf you need a Multiple Select Choice List, you can achieve this by defining it as an FCL (Flex Code List) with Multiple Select Choice List enabled. In Oracle Visual Buil…
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ORA_SVC_OMNI_MARK_UNAVAILABLE_ON_BROWSER_INACTIVITY in Redwood shows a wrong message. Can we edit?Summary: We have set ORA_SVC_OMNI_MARK_UNAVAILABLE_ON_BROWSER_INACTIVITY to Yes and ORA_SVC_OMNI_BROWSER_INACTIVITY_TIMEOUT to 60 for an SR opened to ensure that no mess… -
Groovy to insert messages from Service request headerSummary: Based on an attribute value on Service request header, Would like to insert an internal note row in message tab via groovy Content (required): def srid = getAtt…
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How to add languages in Local-Name Language list of values?Oracle HCM My client wants to add Bosnian, Serbian etc. languages in the LOV of Local-Name Language list of values but I am not able to find any lookup code for it. Is t…
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Not able to fetch service request due date in groovySummary: We are using milestones to calculate the due date on the Service request, this calculation is oracle behavior and we do not have any visibility about where it i…PranjalSingh 11 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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Can we set up an EL Expression to hide a tile based on Employee's Collective Agreement?We received a personalization request from the client asking if we could create an EL Expression that would hide the Time and Absences Tile from Employees assigned to ce… -
Is there an extension or plan for ability to create inline editing on the SR list page (redwood)?Summary: We would like to update the SR landing page with the ability to inline edit the returned records. This would help provide a more effective and streamlined user … -
How can we default the BU and Ledger at Import Payables Invoices program?How can we default the BU value and Ledger Value at parameters of the Import Payables Invoices program.Venkata Rao Bejjipalli 12 views 1 comment 0 points Most recent by Julian Challenger-Oracle Reporting and Analytics for HCM
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Api to collect pim item attributesHi all we need to create a Groovy function to help Service agents. This Groovy, given an account, must loop on its assets in Installed Based Asset and do logic on items …
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How to change Spider graph for competency gaps?Hi all, Is it possible to change the Spider graph used for highlighting competency gaps between current employee proficiency level and job profile? For example changing …Anita Andrádi 201 views 16 comments 0 points Most recent by Mustaali Vasowala Performance Management
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How to hide service center smart actions from visual builder?Summary: We have created object function based smart actions but we want to hide that smart from action bar. Content (please ensure you mask any confidential information…
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Auto populate Account information on Service Request based on Site selectedSummary: Users only have information for the site where the service request needs to raised. Need to populate the Account related to the site automatically. Content (ple… -
How to Hide Infolets from the Service Dashboard in Oracle Fusion Service?I’m looking for a way to hide certain infolets from the Service Dashboard in Oracle Fusion. Some of the infolets are not needed for all users, and I’d like to control th… -
Virtual Card Program in PayablesWe attended the Oracle webinar on the Virtual Card Program in Payables, and we would like an update on the following items: After initiating the payment, the virtual car…User_QHWYP 35 views 1 comment 0 points Most recent by Raju Thadakala_1234 Payables, Payments & Cash Management
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How to Expose DM_VERSION_NUMBER in AttachedDocumentsPVO for Invoice Attachment URLs via BICC?We are currently using BICC (BI Cloud Connector) to extract data from the following PVO: FscmTopModelAM.FinExtractAM.AnalyticsExtractServiceAM.AttachedDocumentsPVO, in o…MDK 11 views 2 comments 0 points Most recent by Ashutosh Bhatikar-Oracle Financial Consolidation and Close
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Public URL for Service Request or Case AttachmentSummary: Is it possible to generate public URL for the attachments associated to the Service Request or Case? We have a requirement where customer wants to allow users t…
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Can Oracle accept two Entra IdPs to a single Application?Can Oracle accept two Entra IdPs to a single Application? We need to know this before progressing with our enduring Bill Management solution.AdamSawyers 2 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service
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getting below error after calling the web serviceSummary: We are trying to fetch Due date of a service request . to implement this , we are using web service.But while fetching the data , it is giving below error : Con…Bhagyashri Patwardhan 21 views 5 comments 0 points Most recent by Abhishek Sura-Oracle Fusion Service
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OIC Integration failed in activation with error as Failed to located the service endpoint.Last activation attempt failed. {0}. ; Failed to located the service endpoint for the service https://hcm host:443/hcmRestApi/resources/11.13.18.05/workers. Please conta…Mukesh Kumar Yadav-Oracle 517 views 14 comments 0 points Most recent by Mukesh Kumar Yadav-Oracle HCM Integrations -
Why did the 5-star feedback scale disappear after publishing a knowledge article?Summary: I published a few Knowledge Articles (KA) to the My Help area in Oracle HCM and unlike the other KAs we have, the rating feedback option is no longer there. Is …
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Using an action plan in case management, can an employee be suspended/terminated by the HRBP?Hello Team, I am creating a case management scenario to include action plans for disciplinary process; as a part of this process, can we include a termination/suspension…Rajaraman Subramanian 21 views 2 comments 0 points Most recent by Rajaraman Subramanian Work Life Solutions
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Budgetary ControlHey All, Can I simply enable budgeting in GL configuration to avail Budgetary controls at PO, or i'll have to configure complete encumbrance setups to achieve the budget…Umair K Jadoon 12 views 1 comment 0 points Most recent by Melinda Uhland-Oracle General Ledger & Intercompany
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What languages are currently supported for SR summarization feature?Summary: Apart from English, French and Spanish Does it support Arabic? Content (please ensure you mask any confidential information): Version (include the version you a…Cyriac Mathew-Oracle 21 views 1 comment 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service -
Advanced filters on custom Dynamic choice list field is not filtering data in Redwood work order.Summary: We have created one custom DCL for address sites and included filters using bind variable in work order object. It's working as expected in ADF, but in redwood … -
List of values not appearing in custom fieldSummary: I have created a field with a list of values in Application Composer. The user should be able to select more than one value at a time but the values are failing…