General
Discussion List
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How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T?Summary: How to get the Oracle Digital Assistant Instance refreshed as part of P2T or T2T? Any specific process to be followed while submitting the Refresh request for P… -
yaml flow code using system.commonresponse to display cards is not workingSummary: We have a logic written in yaml code to display data retrieved by custom component in card layout. This was migrated to flow designer to leverage the LLM integr…
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How to edit Oracle Digital Assistant in redwood pages (visual builder).Summary: I want to know how I can edit Oracle Digital Assistant on redwood pages (using visual builder). Content (required): Version (include the version you are using, … -
In demand planning, want approval notification on product hierarchy on home screen notification pageSummary: One of our customers requesting to get approval notifications based on product hierarchy , instead of approving it on pane, wants to get notification in the hom…
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Invoke ODA from external applicationHi, Is it possible to invoke the Oracle digital assistant with the prompt from a external source using web services and get the response to be displayed in an external a…Vinod SM Gowda 31 views 3 comments 0 points Most recent by Sudhir_Sinha-Oracle Digital Assistant & Mobile -
Can ODA respond to employee questions by reading from policy documents(knowledge article)?Can ODA respond to employee questions by reading from policy documents. For example, employee asking how much leave can be carried forward. And then ODA looks at employe…
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Modify the chat conversation before sending to Oracle service cloud after agent chatSummary: We have Agent chat Survey links from the previous conversations in the same session that are automatically added to incident threads in Oracle Service cloud whi…Paramesh Mallichetty 566 12 views 2 comments 0 points Most recent by Paramesh Mallichetty 566 Help Desk
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Rate Your Day: Pulse Touchpoint JourneySummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (required): Webcast: HCM customers are encouraged to evaluate… -
ODA FADigitalAssistant 24.07.10 BUGAfter setting up ODA and configure to Fusion 24B, everything was out of the box, no customization, then we encountered a bug for Approvals skill that responds with a ful…
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Oracle Digital Assistant FADigitalAssistant version and Fusion refresh handlingWhat should be the best practices on FADigitalAssistant version? Should we always get the latest version from store? In case of Fusion refresh, does the Digital Assistan…
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Classic HR Help Desk Known Issue: 24.07.01 HCM Knowledge "See Summary" Not WorkingSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): When t…Dr Surlina Yin-Oracle 42 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant
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Line Manager should be restricted for Hire an Employee (Tasks) should prompt response Not AccessibleSummary: In Digital Assistant Chatbot - responses (output) - Line Manger abstract, custom roles when type command "Hire an Employee" should be restricted to access Tasks…Ravi Chandra HCM Implementation 61 views 11 comments 0 points Most recent by Martin Deh-Oracle Digital Assistant
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Role Base AccessIs it possible to restrict Skill by role wise for Example : If ABC logs in, he should be able to view basic information like payslip, raising expense claim , not Approva…Sandeep Nihalani 11 views 1 comment 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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Got the error An unexpected error occurred while invoking the Large Language Model through ODA SkillSummary: Got the error An unexpected error occurred while invoking the Large Language Model: {"errorMessage":"invalid request: prompt must be at least 1 token long.","er…
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can't create service request through Digital AssistantAs the title says, after configuring ODA as shown on the community im not able to create SR, the chatbot gives below error :
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How can we implement Sentiment Analysis in Oracle Digital Assistant (ODA)?Hello there. We are currently exploring the ways to implement sentiment analysis in Oracle Digital Assistant. Currently what we are doing is we are exploring a way to fi… -
When we click on Clock in or out hyperlink in chat bot an empty page is opening.Summary: Hi Team, When we click on Clock in or out hyperlink in chat bot an empty page is opening. Please find below screen shot. Content (please ensure you mask any con…Dharma88 21 views 5 comments 0 points Most recent by Madalina Danis-Support-Oracle Digital Assistant
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How to Enable Notification\popups on Digital AssistantSummary: Hi Team, We are enabling the Oracle Digital Assistant in the system and we need to enable one popup notification to employees when they log in to the system and…
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Hide suggestions from Oracle Digital AssistantSummary: Hello Experts, We have a requirement to hide a specific suggested question from the "things you can do" on Oracle Digital Assistant. Can this be done? For examp…
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Can ODA be integrated with SharePoint, to access documents to be used as a knowledge base?Summary: We want to enable ODA to access documents stored in SharePoint, to be used by ODA as a knowledge base. Is this possible? and if yes how? Content (please ensure …
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How should I word the question on the Oracle Digital Assistant (ODA) to return my Person NumberSummary: Using ODA, when asking "What is my person number?", it displays my personal and work telephone numbers. What prompt should I use for ODA to return my Person Num…
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Get my Employee NumberSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Users …Dr Surlina Yin-Oracle 63 views 0 comments 2 points Started by Dr Surlina Yin-Oracle Digital Assistant
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How to call the REST API and print the response back in chatbot from Oracle Digital AssistantSummary: I'm working on creating a custom skill to apply leaves from ODA. Found an "API Services" option under settings and also found call rest services components in t…
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Looking for a Demo Video of Oracle Digital Assistant in action for recruiting.Hi, This maybe an add question or request but my team is looking for a Demo Video of Oracle Digital Assistant in action for recruiting. It seems that available videos on…
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Extended Approvals skill responses eventually lose Rich text formattingSummary: Extended approvals skill initially interacts and responds with rich text format responses, but eventually the rich text formatting of the responses is lost. The…Keerthi Chinthapatla 11 views 0 comments 0 points Started by Keerthi Chinthapatla Digital Assistant & Mobile -
Need details on HCM Rest API of Basic information pageSummary: Hi Team, Is there any Rest API to update the Title, NID and DOB on fusion HCM basic information page?Rashmi KV-Oracle 1 view 1 comment 0 points Most recent by Wendy Kreihs-Support-Oracle Digital Assistant
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Significance of da.FaIbcsConfigHost parameter in Oracle Digital Assistant Skill configurationSummary: Can anyone share the significance of "da.FaIbcsConfigHost" parameter in Oracle Digital Assistant Skill configuration. Skills extended come with a generic url in…Keerthi Chinthapatla 1 view 0 comments 0 points Started by Keerthi Chinthapatla Digital Assistant & Mobile
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Custom Intent for Work SchedulesSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): Throug…Dr Surlina Yin-Oracle 82 views 4 comments 1 point Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Change a phrase within the chatbot response from english to italianSummary: When I perform a search on the chatbot, it asks me to type "see more". I would like to translate the "see more" option with a term in Italian "vedi di più". Thi…Gianfranco Fariello 81 views 12 comments 0 points Most recent by Dr Surlina Yin-Oracle Digital Assistant
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Helpdesk 'SeeMoreResults' TranslationSummary: This is part of a series of Quick Reference Guide "Frequently Asked Questions and Answers" Content (please ensure you mask any confidential information): In the…Dr Surlina Yin-Oracle 2 views 0 comments 0 points Started by Dr Surlina Yin-Oracle Digital Assistant