Collection Activities
Discussion List
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dunning letter send failed when use client email as 'From Email'Hi We are using dunning letters function, and dunning letter is sent out successfully when Send or return email address for dunning correspondence in collection preferen… -
why is the collections strategy not changing when an older invoice is paidSummary: I am using the Account Age of Oldest Overdue Transaction data point. I have a strategy setup based on the oldest invoice outstanding which starts with a friendl… -
How to setup email subject for different dunning lettersSummary: When we are sending different dunning letters like Soft Dunning and Hard Dunning, we want different email subject to it. Content (please ensure you mask any con…Arnab Chakraborty 2 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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REST API to update Activities in CollectionsSummary: Is there Any REST API to create activities in Advanced collections module Content (please ensure you mask any confidential information): Version (include the ve…
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End date which is Populated for a Completed Customer Strategy Task does not sync with table dataSummary: When we query a customer strategy from the application, we can see that for the completed task, the end date is populated, but when the same data is queried fro…
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Is there any option to send dunning letter on fixed date of every month ?Summary: We have a requirement of sending dunning letter on every 7th month. How can the same be achieved? Content (please ensure you mask any confidential information):…Yesha Raval 1 view 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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AR unable to recognize revenue and thus import revenue lines not picking up anything .The COGS Recognition entry is not getting generated in cost accounting for sales order. AR invoice was final accounted and then we ran Import Revenue Lines and then Crea…
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Apply cash receipts for invoices created in a different ledgerSummary: Our client has a business case where they apply cash receipts of invoices created in a transaction business unit that belongs to a different ledger. This is a f…
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How I stop reassignment of same strategy and sending dunning letters after the last letter is sent?Summary: I am using Strategy and Strategy Tasks for sending dunning letters, how I stop reassignment of same strategy and sending dunning letters after the last letter i…
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Send dunning letter based on delinquency daysSummary: The requirement is to send dunning letters based on Delinquency days. As per current system behavior the strategy task sends letter for all deliquent transactio…Yesha Raval 11 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Order by customer in the collection work areaSummary: In the collection area ( OAC) how to do customization in the 1st page for ordering for the customer. 1. Is it possible to remove current bucket from the page ? …
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Guidance on Managing Dunning Process for Specific ScenariosSummary: Hi Team, Could you please advise on the best way to address the following scenario? We are using the collections method "Strategies" and would like to understan…Lavanyaa Damodaran 62 views 4 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Dunning letter is not sent based on Aging bucket.Summary: Lets say if i have a invoice due in current month and due 30 days old invoice and due 90 days invoice in system. Only final dunning letter was sent. Our client …
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Lockbox EDI823 format not allowing for 80 character length standard to be configuredSummary: We have a requirement to use EDI823 format which allows for Customer number to be up to 80 characters in length. According to documentation Oracle has their own… -
Enable notes access at Customer Level in CollectionsSummary: Enable notes access at Customer Level in Collections Content (please ensure you mask any confidential information): We have one requirement to enable create/Man…Rohit Kumar Singh 121 views 4 comments 0 points Most recent by Swapnil Kashid Receivables & Collections
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How to Send Customer letter for Pre-Delinquent customers from Collection Strategy TaskSummary: How to Send Customer letter for Pre-Delinquent customers from Collection Strategy Task? Collection Strategy Task showing lists of correspondence related to dunn…Angshuman Tripathi 11 views 4 comments 0 points Most recent by Praveen Gopalakrishnan Receivables & Collections -
I want to exclude certain customers from strategy assignment in a BUSummary: I do not want to scoring and strategies to be assigned to certain customers in a BU but I still want to send them Dunnings. Can you pls advise how can I stop sy…Sohail M.-Oracle 25 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Send Dunning Letters- Dunning Delivery ErrorSend Dunning Letters is ending in Error, the Dunning Letter is generated as a PDF in the subprocess, but delivery is failing. The error details in Dunning Delivery proce…Sharath Jayanna-Oracle 125 views 5 comments 0 points Most recent by Gangadhara Receivables & Collections -
Send Dunning Letters log says contact information is missing for customer, we require SQL queries.Summary: Send Dunning Letters log says contact information is missing for customer; we require SQL queries to create custom report to add these error detail of the custo…
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GET API identification to retrieve transaction details using DFF valuesWe need to search for a transaction in our current interfaces using the DFF values stored ,say for ex. Confirmation number which is stored in Interface_Header_Attribute5…
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Update strategies after being in useSummary: Hi I'm supporting a high edu client, I've configured many Strategies Groups (which is Enabled and In-Use) , Now, business requires to stop strategies group task…
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No collectors display in the Manage resources workspace in collectionsSummary: There are no collectors displayed when I open the Collections icon in Oracle cloud and click on manage resources. I have run all the various jobs in order as de… -
Is there a standard way to link receivables receipt to sales orderSummary: Make a Link between receivables receipt and sales order Content (please ensure you mask any confidential information): I want to link receivables receipt to sal…
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how to disable change strategy button oracle fusionHow to disable change strategy button at Collection dashboard, oracle fusion cloudSauravS-Oracle 12 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
You must enter a valid transaction source for this transaction date. Error Calling arp_process_headSummary: When approving dispute then I am getting below error. You must enter a valid transaction source for this transaction date. Error Calling arp_process_header.post…Richa Priya_KPMG 101 views 5 comments 0 points Most recent by AndraC-Oracle Receivables & Collections -
Dunning sent even though emails were removedHi All, Curious if anyone knows, we have staged dunning enabled, and we wanted to make sure the customer didn't get a reminder notice when we ran the program. We first r…cheathsmith 11 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Unable to see "Created By" for Activities in Collections"Created By" is not being populated for the Activities created for a customer in the collections dashboard. What could be the reason or fix for this issue?Satish KT 13 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Strategy assignment in bulkHi All, We have to assign strategies to the customers in bulk from the legacy systems. How to assign in bulk? Do we have any seeded process?
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ADV Collections, Process is Scoring but not assigning StrategiesSummary Strategies are not getting assigned to customer, after it is scored.Content Hello, I am trying to setup Oracle Cloud Fusion Advanced Collections Module, specific…
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Strategy is not assignedWe have created – Scoring Strategy Completed, customer account profile base strategy assignment When we run collection processes, Refresh Receivables Transactions for Cu…