Passing Customer Details to WCFS Widget

Summary:

We’re implementing the WCFS (Web Customer Facing Service) widget on our website (not the standard Oracle support site).

We’re using a pre-launch form for non-customers, but for logged-in users, we want to auto-pass customer details like email and phone number directly to the widget — without requiring them to fill in the form manually.

Our backend can supply the customer data since the user is already authenticated.

Has anyone implemented a similar approach or can suggest the best way to pass these details to the WCFS widget during initialization?

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):