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is there a way to limit the text limit on the standard fields on service request summary page

edited Apr 24, 2025 1:58PM in Help Desk 3 comments

Summary:

We are currently on 25A and using the classic HR help desk module. We have a standard field called " how can i help you" where employees can briefly tell what is the issue about. Is there a way to limit the text character limit? Currently it shows 0-400. I tried using the sandbox but there is no option to update the character limit.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25A



Code Snippet (add any code snippets that support your topic, if applicable):

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