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Channel Revenue Management
Discussion List
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Claim exceeds accruals in Lump Sum ProgramSummary: Hi, I would like to know how to process a claim which exceeds the available balance for a lump sum program. Initial thought is create a manual positive adjustme… -
How a Supplier Csv can pick the item line from program if we have multiple item lines in a ProgramWe have a case where we have Multiple Line items as part of a single Program(Same Item) with Similar start and end date but different Cost. Ex: Item ABC - Start date:01-… -
Need to Derive product segment for accounting from item category on customer rebate programSummary: As part of the client's account string, one of the segments is product which aligns with the Item Categories used on the customer rebate program. Item category …
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How to push accrual entries from previous period into current periodSummary: How to push accrual entries from previous period into current period Content (please ensure you mask any confidential information): We have a requirement to cre…
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Sales orders batched in Channel but need to be used for Accrual calculationSummary: A customer program is created and there are sales order invoices that need to be included in the accrual calculation, however, the records are already batched i…
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how to create a custom qualifier for customer programs based on Pricing segmentSummary: We need to create Customer promotion program with qualifier as pricing segment or one of the segment of pricing profile. Please provide some documentation for t…
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Can you extract a customer rebate program checkbook with accruals for every customer to one fileSummary: Is there a way to get one extract with all of the accruals on a customer rebate program regardless of customer? I can extract each customers accruals, but I nee…
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How to review the Draft accounting entries for Customer Program AccrualSummary: How to review the Draft accounting entries for Customer Program Accrual Content (please ensure you mask any confidential information): We have a requirement to …
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Accruals for different Supplier (Distributor and OEM/Manufacturer)Summary: Oracle is implemented in a company X, that is a retailer to Customers C1, C2 and C3. There is an agreement between Customers and OEM (Manufacturers) of rebates.… -
More filters are not showing in search for programs and claimsWhen we come to deductions and program claims search field doesn't show the filters /More filters that we can apply. When reviewed in lower version(25A) its working. Cur…
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Ship_To_Country Custom Qualifier not available in Customer Channel program TypeSummary: We have a client requirement to exclude certain transactions based on City,State etc. So going through the oracle document which gives n an example of Ship_To_C…
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How to adjust accruals for volume based program?Volume based programs do not allow manual adjustments to correct accrual balances. What is the work around for this? For ex, Would we create a manual journal entry again…
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Ship and Debit Program related issuesSummary: Ship and Debit Program related issues Content (please ensure you mask any confidential information): S&D program is setup, it is automatically applied on line a… -
Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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How do I create custom qualifiers for Customer Programs in ChRMSummary: Oracle document says we can use Custom Qualifiers for Customer Programs in addition to the seeded ones. How do I that? We have a client requirement to exclude c…
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Unable to view SSD programs on OM Redwood UISummary: Hi, While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. H…
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Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…
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NANA1
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…
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How to calculate Brokerage Commission in ChRM for fully Paid AR InvoicesSummary: We have a client requirement to calculation commission only on fully paid AR Invoices and this commission amount has to be paid to a broker who will be set set …
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…
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Manage batches UI in Channel not showing anythingSummary: I have loaded the Channel batch transactions as the data exists in CJM_DOCUMENT_LINES_ALL but do not see anything in Manage Batches UI. Content (please ensure y…
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The … -
Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …
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How to set maximum earned amount for a customer program?Summary: The customer program has a maximum earned amount of $25,000USD. Is it possible to set this at the program level so that this accrual amount is not exceeded? Con…
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N/AN/A