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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
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Discussion List
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Can we use HTML code in dynamic content blocks to pull specific data from a CDO?I need to pull a specific date that's linked to a unique record ID but want to put this into a dynamic content block. Field merges don't work as it only pulls the last m… -
When there's a version update, is the Test environment updated first and then ProductionHelloI have a question: When there's a version update, is the Test environment updated first and then Production, or are they updated at the same time?Why is the Test en…
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Picklists in Canvas Campaign Fields > Custom FieldsHello! :-) We are using the "ABC" picklist under the campaign fields > custom fields. Currently there are 2 values there. The values from that field is send to OSC when …
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Eloqua Contact Status Field- QandAHello! I would like to check if the Eloqua has any default build-in automatic field called "Contact Status"? If yes, I would like to understand how the statues: active i…
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First Party Cookie hosted in GTM ContainerWe have our First Party Cookie enabled via Support last year may. The decline in visits has been tremendous and never reached our old time high again. There never was an…
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How to delay processing for duplicate emails in Program Canvas?Hi everyone, I'm working with a Program Canvas where leads are imported from SFDC into a CDO. From there, they're pushed into a program and posted to a form, which updat…
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August 6th webinar: Build Exceptional AI-Driven Customer ExperiencesCX expectations are higher than ever, with 24/7, first-time resolutions now the baseline. But with digital engagement outpacing human capacity, how can you keep up? Orac…Elise Hymes - Oracle CX-Oracle 33 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
Send Time Optimization (AI) and Batch SendingSummary: It looks like the "Break send into smaller batches" option is still available when using Send Time Optimization for emails. Does the scheduling mode override th…
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Bounce back history of deleted contactsAny way to retrieve bounce back history with messages for deleted contacts in Eloqua? this will help us to investigate an issue, we want to check why a contact was marke… -
Oracle Critical Patch Update Advisory- is it related to Eloqua ?Please review the below documentation https://mosemp.us.oracle.com/epmos/faces/DocumentDisplay?id=2495062.1Shreya Nagaraj-Support-Oracle 111 views 7 comments 0 points Most recent by Dishya-Vipin-Support-Oracle
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Power Hour: Getting Started with AI in Eloqua - From Activation to Action [July 2025]Join us to kickstart your AI journey in Eloqua - from activation basics to real-world application. In this session, you'll explore the differences between Classic and Ge… -
2012 Eloqua UI -> RedwoodMany screens in Eloqua are still part of the 2012 UI when Oracle acquired Eloqua. I am wondering, as per request of clients, if this is also in scope of the UI change to…
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LargeText field of a contact record is not showing up in the update ruleWe are trying to create an update rule that involves a LargeText field of a contact record. However, the field is not showing up in the selection.
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Disable url utm tracking in Eloqua emailsSummary: We have a situation where we need to include a link in our Eloqua email that directs recipients to a Microsoft Outlook booking page. The problem is that Eloqua …
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Trouble Reporting Unsubscribes from Custom Preference Center – Advice NeededHi everyone, I’m hoping someone here might be able to help or has encountered something similar. We’ve built a custom preference center using Eloqua landing pages and fo… -
Jotform Eloqua IntegrationSummary: Hi all, Without using an external 3rd party app, has anyone successfully integrated a Jotform with Eloqua and funneled the form submissions into Eloqua? Based o… -
AutoBlocking Script Eloqua Landing PagesSummary: I am trying to implement some script on our eloqua landing pages to manage WHEN the eloqua tracking cookie is dropped on the page. The cookie should not drop un…
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Eloqua Insights Account Activity Subject AreaI am trying to filter Account Activity metrics in Eloqua Insight, using some of the Account data in Eloqua. It seems this is not available in the Subject Area in Insight…
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Fatigue or Account Intelligence reports after enabling the AISummary: As soon as we heard we raised a SR to enable the AI package and enabled following features in our instance. Now how much time will it takes to reflects the data…
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GoToWebinar app - stuck Eloqua program registrationsHi community, since GoToWebinar confirmation emails are not much appealing, we have decided to be sending out our own webinar registration confirmation emails from Eloqu…
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SAN Certificate Eloqua - updateHello! We would like to add one more "Subject Alternative Names" in the SAN certificate we use in Prod (we have the automated certificate management) enabled. How can I …
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Eloqua's Tip Tuesday: Display Your Logo Next to Your Email in the InboxWelcome our “Tip Tuesday” post for Eloqua! Each week we post interesting tips and tricks for Eloqua users, on Tuesdays. To see more Tip Tuesday posts, head here. This we… -
Best Way to Attribute Form Submissions to Specific Emails in a Nurture CampaignHi everyone, I'm running an Eloqua email nurture campaign where each email contains a CTA that drives to the user same Eloqua landing page with a follow-up request form.…
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Product Notice: Introducing Eloqua's Redwood ExperienceHave some Redwood Experience feedback to share? Excellent! Learn how you can share that feedback with us 😎 Overview In 23B, Oracle Eloqua launched our new Redwood Experi… -
How to Capture Lead Score Data in Eloqua FieldsWhat is the process to store a Lead Score in a Contact field or a Custom Data Object (CDO) field in Eloqua?
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Multiple Eloqua form submissionsWondering if anyone has ever had issues where there are multiple form submissions from a real contact just seconds apart from each other? This is a form that they have t…
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Lead ScoringDIY Marketing Success Use the resources in this document as an action plan to implement lead scoring within your organization. Here's a quick overview on how to use this…
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Need Help: Passing Custom Object Data to Forms in EloquaI want to send data stored in an Eloqua Custom Data Object into an Eloqua form. What is the best way to achieve this? The challenge is that campaign flows primarily refe…
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How to copy values from one CDO field to another CDO field ?Summary: Use-case: We store CRM leads in a CDO, say CDO A. We store data from another integration into another CDO, called CDO B. In order to sync the info from CDO B to…
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Is it possible to change the User Group for an Open SR in My Oracle Support?Summary: We have an issue where several in-progress Open Service Requests (SRs) have the wrong User Group associated to them. We do not want to impact the open SR but de…